Lifelab peptides
Shipping Policy
Order Processing
Orders placed before 4:00 PM Eastern Time are shipped the same business day. Orders placed after 4:00 PM Eastern Time will ship on the following business day.
Orders are processed and shipped Monday through Saturday from our U.S. fulfillment center. Tracking information is automatically provided once your order has shipped.
In some cases, if an item in your order is temporarily out of stock, we may briefly delay shipment, typically 1–3 business days, to allow the item to be restocked so the order can ship complete. Alternatively, we may split the shipment and send available items first.
While we work to process orders as quickly as possible, occasional delays of a few business days may occur due to inventory availability or operational circumstances.
Shipping Methods
FedEx 2-Day Shipping — $9.99
- Delivery within 2 business days
- Same-day shipment for orders placed before 4:00 PM Eastern Time
- Full tracking provided from shipment through delivery
- Weekend delivery is not available
- Available throughout the United States
UPS Next Day Air Saver — $49
- Delivery on the next business day
- Typically delivered by the end of the business day
- Priority handling and expedited fulfillment
- Saturday delivery is not available
- Same-day shipment for orders placed before 4:00 PM Eastern Time
- Orders placed on Friday are expected to arrive Monday
Free Shipping
Free FedEx 2-Day shipping is automatically applied to all orders over $150.
No coupon code is required.
Shipping Insurance
Optional shipping insurance is available during checkout.
Shipping insurance covers packages that are lost in transit or stolen after delivery, subject to verification and review.
Shipping insurance does not cover:
- Customs delays
- Customs holds
- Import duties, taxes, or fees
- Customs seizures, confiscations, or rejections
- Orders affected by local import regulations or government agencies
For international orders, shipping insurance applies only to verified lost or stolen packages and does not provide coverage for customs-related issues.
Lost, Stolen, or Missing Packages
If your tracking information shows “Delivered” but you cannot locate your package, please:
- Check with neighbors, household members, building management, or your local carrier
- Verify the delivery location, including your mailbox, front desk, reception area, or other designated delivery location
If a package is believed to be lost or stolen:
- A police report may be required
- The report must be submitted to our support team for review
- Additional documentation may be requested as part of the investigation
Please note that carriers such as FedEx may provide delivery confirmation, including delivery photographs where available. If delivery confirmation and photographic evidence indicate that a package was successfully delivered, the order will generally be considered delivered.
However, if a package is believed to have been stolen after delivery, a police report may be required. Upon receipt and review of a valid police report and any supporting documentation, LifeLab Peptides may provide a replacement or another appropriate resolution at its discretion.
